Reservations

The booking experience your guests deserve

Manage tastings, tours, and events with tools built for wineries and their guests.

From the first click to the first pour, every step runs smoothly.

Seamless on-brand bookings

No redirects, no friction, just a branded booking experience optimized for speed.

Fully Integrated

A complete view of every guest. Every reservation syncs with your CRM, ecommerce, and POS, building a single record for each customer. From first-time visitors to loyal club members, you see their full history in one place, helping your team personalize every booking.

Manage, schedule, align

Keep your team in sync. View schedules, assignments, and coverage in one place. Use notes and updates to keep staff aligned and service smooth.

Features

Everything you need for seamless reservations

• POS Connected
  Seamlessly link reservations with your POS. Create transactions directly from a guest’s booking, move effortlessly between the reservation map and POS, and always see each guest’s current spend in real time.

• Property Maps
  See your entire property in real time, spaces booked, party sizes, and hosts, so every guest feels cared for.

• Tiered Experiences
  Create unique experience variants to easily build multi-level experiences and let guests personalize their visit. Let them add exclusive add-ons like a rare vintage, a cheese pairing, or other custom offerings.

• Table and Communal Seating
  Set your locations and tables once, and bookings are automatically assigned to the right space. Easily mark experiences as communal or private, and keep your seating plan running smoothly without extra effort from your team.

Reservations FAQs

Can I view my reservations in a visual format?
Yes, Commerce7 offers a property map feature which allows you to visually see where guests are sitting, start a cart from the map, and ensure you have full visibility over the property.

What type of experiences can we set up using Commerce7?
At this time, we encourage wineries to use our reservations tool for tours, tastings, and visits to the property. We currently do not have the functionality available to offer overnight accommodations through our reservations portal.

Can I assign specific hosts to specific guests?
You can assign specific hosts to each reservation to ensure your team knows who they are assisting and can view their existing reservations.

Can my customers cancel or modify their reservation online?
Yes, absolutely. You can set up your desired cancellation window, but for optimal customer experience, of course they have the ability to cancel and modify their experience.

The toolbox for great customer experiences

• Point of Sale
  Know every guest, personalize every visit, and build lasting loyalty.

• Clubs & Subscriptions
  Flexible, personalized, and built to keep members coming back.

• Ecommerce
  Smart recommendations that turn casual browsers into bigger buyers.

• Customer Relationship Management
  A single source of truth across every channel.

• Analytics
  Advanced reporting and winery analytics at your fingertips.

The wine is already great. We’re here to help you sell it.

Get Started

Choose a plan and see how Commerce7 helps you grow closer to your customers.